[{"data":1,"prerenderedAt":1029},["ShallowReactive",2],{"/blog/an-ode-to-stable-counterparts":3,"navigation-en-us":244,"banner-en-us":671,"footer-en-us":681,"blog-post-authors-en-us-Suri Patel":926,"blog-related-posts-en-us-an-ode-to-stable-counterparts":941,"blog-promotions-en-us":966,"next-steps-en-us":1019},{"id":4,"title":5,"authors":6,"body":8,"category":222,"date":223,"description":224,"extension":225,"externalUrl":226,"faq":226,"featured":227,"heroImage":228,"meta":229,"navigation":230,"path":231,"seo":232,"slug":236,"stem":237,"tags":238,"template":242,"updatedDate":226,"__hash__":243},"blogPosts/en-us/blog/an-ode-to-stable-counterparts.md","An ode to stable counterparts",[7],"Suri Patel",{"type":9,"value":10,"toc":214},"minimark",[11,41,63,95,112,115,120,123,126,167,171,174,177,181,184,187,195,199,202,209],[12,13,14,25,28,31,34,36,39],"p",{},[15,16,17,18,24],"em",{},"They said ",[19,20,23],"a",{"href":21,"rel":22},"https://handbook.gitlab.com/handbook/leadership/#stable-counterparts",[],"this model"," would help us thrive.",[15,26,27],{},"To foster trust, familiarity, and drive,",[29,30],"br",{},[15,32,33],{},"We would work side-by-side, knitting our workflows",[29,35],{},[15,37,38],{},"And supporting one another in our highs and lows.",[29,40],{},[12,42,43,46,48,51,53,56,58,61],{},[15,44,45],{},"Before we embarked on our journey, I fretted and fussed.",[29,47],{},[15,49,50],{},"With a furrowed brow, I felt a careful trust",[29,52],{},[15,54,55],{},"In my leadership who often discussed",[29,57],{},[15,59,60],{},"The need to readjust lest we combust.",[29,62],{},[12,64,65,68,70,73,75,78,80,83,85,88,90,93],{},[15,66,67],{},"We shipped and scaled and detailed",[29,69],{},[15,71,72],{},"Our results.",[29,74],{},[15,76,77],{},"Seamlessly soaring towards Two and Twenty,",[29,79],{},[15,81,82],{},"Our managers said, “In their progress, that",[29,84],{},[15,86,87],{},"team exults.”",[29,89],{},[15,91,92],{},"We collaborate, update, and accelerate with flair.",[29,94],{},[12,96,97,100,102,105,107,110],{},[15,98,99],{},"And now I must declare:",[29,101],{},[15,103,104],{},"I have drawn the ace of hearts",[29,106],{},[15,108,109],{},"With my team of stable counterparts!",[29,111],{},[12,113,114],{},"At GitLab, we adopted a stable counterparts model to facilitate cross-functional\nconnections in the hope that working with the same people would increase the\nspeed of communication, build trust, and encourage iteration. In a stable\ncounterparts model, every team works with the\nsame team members,\nincluding frontend engineers, UX designers, and test automation engineers, for\neach release, creating a smaller team within GitLab.",[116,117,119],"h2",{"id":118},"the-benefits-of-stable-counterparts","The benefits of stable counterparts",[12,121,122],{},"The ability to build long-term relationships is the foundational benefit of\nhaving stable counterparts. Repeated interactions helps us understand personal\nworkflows and communication styles, so we know how to most effectively work with\nour counterparts. Knowing how to best communicate with someone is a great benefit\nwhen working in high pressure situations or resolving conflict. Consistent\ncollaboration means faster results and more efficient processes.",[12,124,125],{},"In addition to building long-term relationships, we’ve noticed a few other\ninteresting benefits to having stable counterparts.",[127,128,129,155,161],"ul",{},[130,131,132,136,137,142,143,148,149,154],"li",{},[133,134,135],"strong",{},"Enabling a faster workflow",": There are some product areas that are easy to\nunderstand because every team member engages with them, but there are some that\nare challenging, such as ",[19,138,141],{"href":139,"rel":140},"https://docs.gitlab.com/ci/",[],"CI",",\n",[19,144,147],{"href":145,"rel":146},"https://docs.gitlab.com/user/project/merge_requests/#security-reports",[],"security",",\nor ",[19,150,153],{"href":151,"rel":152},"https://docs.gitlab.com/user/project/clusters/",[],"Kubernetes",",\nthat require domain knowledge that can be harder for a team member to quickly\nfathom without a certain amount of pre-knowledge. When a stable counterpart has\ndeveloped deeper understanding in complex areas, others know who to quickly\nconsult when confronted with a specific technical challenge, an insight that\ndrives velocity since team members are no longer blocked trying to determine who\ncan offer assistance.",[130,156,157,160],{},[133,158,159],{},"Promoting long-term brainstorming",": In traditional workflow models, product\nmanagers often have individual meetings with engineering managers, UX designers,\nand frontend managers in which brainstorming through ideas and talking about\nlong-term goals happens in silos. With stable counterparts, discussion benefits\nfrom cross-functional perspective, enhancing ideas, and igniting creativity,\nwhich can take place over several milestones.",[130,162,163,166],{},[133,164,165],{},"Increasing familiarity and comfort with problems",": Working with a rotating\nset of team members can result in a lack of comprehensive historical knowledge\non an issue, causing delays while team members digest information and become\nacquainted with the state of a solution. By working with the same people over\nseveral releases, we’re able to provide context early and implement learnings\nto solve problems in the right way.",[116,168,170],{"id":169},"lets-talk-about-workflow-impact","Let’s talk about workflow impact",[12,172,173],{},"Working with stable counterparts has helped the team develop a faster and more\niterative workflow. We’re more focused in that we can pick up on discussions and\nitems that we tinkered with in previous releases. We now approach problems with\na deeper understanding, since we have long-term insight into why changes are\nimportant. Taking context from release to release and retaining that knowledge\nensures that we develop thoughtful solutions, especially since we feel a higher\nsense of ownership of projects because we’ve been involved throughout every stage.",[12,175,176],{},"This model has also resulted in better dependency management. We spend a lot of\ntime doing upfront investment into project planning and prioritization, so teams\nhave visibility into collaboration with backend and frontend. This makes it\neasier to see whether we need more backend or frontend resources in certain areas\nand to allocate engineers as needed.",[116,178,180],{"id":179},"sounds-great-but-what-are-the-drawbacks","Sounds great, but what are the drawbacks?",[12,182,183],{},"This model could lead to engineers feeling like they’re feature factories, so\nleadership must actively work to keep their team on an edge so that there’s a\nhealthy balance between product features and other tasks that are more complex\nor exciting.",[12,185,186],{},"When working with stable counterparts, there’s a potential for conflict and\npersonality issues. If personal communication styles or workflows don’t align,\ninteractions can become tense and handoffs can be fraught with friction. When\npairing stable counterparts, leadership should consider personalities,\ncommunication styles, and workflows to ensure that a team, at baseline, can work\nwell together.",[12,188,189,190,194],{},"Working with the same people for too long means that we’re not exposed to a\nbroader audience and may not have fresh ideas come into conversations. It’s\npossible that teams become comfortable with the way things are and ideas are no\nlonger questioned. We haven’t encountered this problem at GitLab yet, since we’re\n",[19,191,193],{"href":192},"/jobs/","growing"," so quickly that every team frequently has a change or new addition,\nwhich is accompanied by a variety of new questions and unique feedback. For\nteams that don’t have as much growth, it can be useful to invite other team\nmembers to provide perspective and question long-held beliefs.",[116,196,198],{"id":197},"advice-for-other-teams","Advice for other teams",[12,200,201],{},"If your team is interested in adopting a similar model, we suggest starting\nsmall and breaking teams into smaller components. For teams that are unaccustomed\nto an interdisciplinary model with agile teams, it can be a difficult adjustment,\nso it’s important that teams are structured around either a specific initiative\nor area of the product. To determine whether this is a model that could benefit\nyour organization, consider selecting a problem and pairing the same 4-5 team\nmembers, including a product manager, a UX designer, and a few engineers, for\nseveral releases until the problem is solved. Working together for several\nreleases helps team members nurture a strong, stable relationship, so it’s\nimportant that they’re given enough time to learn about and from each other.",[12,203,204,205,208],{},"Although stable counterparts has worked well for GitLab’s workflow, it’s\nimportant to be sure that this is the model that fits ",[15,206,207],{},"your"," company’s needs.\nDeveloping a workflow depends on strategy, targets, and the maturity level of an\norganization. These are all variables that need to be considered when building\nor changing a process. This setup wouldn’t have worked for GitLab 12 months ago,\nbut it works now, so continue to experiment and examine options as your team and\norganization develop. Whether you pursue a stable counterparts model or some other\nsetup, remember to select an approach that complements your organization and the\nproduct you’re building.",[12,210,211],{},[15,212,213],{},"The writer is grateful to Jeremy Watson,\nLiam McAndrew, John Jeremiah, and\nTim Zallman for sharing their experiences as stable counterparts.",{"title":215,"searchDepth":216,"depth":216,"links":217},"",2,[218,219,220,221],{"id":118,"depth":216,"text":119},{"id":169,"depth":216,"text":170},{"id":179,"depth":216,"text":180},{"id":197,"depth":216,"text":198},"insights","2018-10-16","Our workflow model streamlines decision making, cultivates trust, and promotes cross-functional 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